Draft for legal and warehouse review

Prohibited and high-risk goods policy for receiving, QC, storage, sourcing, and fulfillment.

This draft keeps risky products out of automatic workflows until documents, destination, channel, and owner decisions are clear.

Default refusal categories

Legal/ops should confirm the final launch list.

Never accept by default

  • Illegal goods, counterfeit or IP-infringing goods, weapons, narcotics, prescription drugs, live animals/plants, and goods lacking required documents for regulated handling
  • Products that violate platform, carrier, warehouse, destination-country, or payment-provider restrictions

Hold for review

  • Batteries, liquids, powders, magnets, chemicals, food, cosmetics, ingestibles, supplements, children's products, medical devices, adult products, high-value branded goods, electronics with compliance marks, and dangerous goods

Required customer inputs

  • Accurate product description, material/compliance documents, destination market, sales channel, supplier identity, brand authorization, carrier restrictions, and customer risk acceptance where approved

Operational statuses

These statuses should feed customer Action center and staff boards.

Before receiving

  • customer_documents_required
  • owner_compliance_review
  • carrier_restriction_check
  • destination_market_review
  • brand_authorization_required

After arrival

  • warehouse_hold
  • qc_evidence_required
  • disposition_required
  • return_to_supplier_or_disposal_review
  • release_blocked_until_approved

Approval questions

Do not treat this draft as final until these are answered.

Launch exclusions

Which categories are absolutely prohibited at launch, regardless of customer demand?

Document threshold

Which categories require documents before supplier outreach, before receiving, before QC, or before release?

Rejected goods

What customer wording applies to rejected, abandoned, unpaid, unsafe, counterfeit-suspected, or disposal-required inventory?