PrepPort Global Customer quick start
Website Activation paths First shipment wizard Control Tower Connection center CSV intake Help center Developer API Open portal
Start in one working session

Set up your PrepPort workspace before your supplier ships.

Create reusable product, supplier, packaging, labeling, and QC files. Then submit inbound shipments, sourcing RFQs, drop shipping orders, quote responses, and invoice/deposit reviews without repeating the same instructions in every message.

Best first action

Create an account, add one SKU master file, one supplier profile, and one QC or packaging standard. Your first ASN, RFQ, or outbound order becomes easier to process.

Choose activation path Create account Open first shipment wizard

First 30 minutes

Use the Customer Activation Navigator to choose product inspection, Amazon FBA prep, Shopify/DTC drop shipping, sourcing, warehouse, or quote/wallet paths. Use the First shipment wizard if you want one step-by-step path from onboarding to QC, ASN, sourcing, drop shipping, Shopify/API, quote, invoice, and payment evidence.

Create or sign inUse company email, WhatsApp, country, and store or marketplace URL.
Add Ops filesSave SKU, supplier, packaging, labeling, and QC details once for repeated work.
Submit the first jobCreate an inbound ASN, product sourcing RFQ, or drop shipping order.
Review quotes and invoicesUse Quotes & invoices to accept a quote, request a revision, decline, or check invoice/deposit status.
Check Control TowerOpen the dashboard first to see overall health, next actions, exceptions, inventory, sourcing, payments, support, and connection readiness.
Track statusUse your customer account and PrepPort references for customer-safe status updates.

Inbound to warehouse

Create an ASN before goods arrive. Include supplier, tracking, expected arrival, SKU lines, carton counts, label files, QC needs, and packaging instructions.

Product sourcing RFQ

Submit product link, target quantity, target price, destination, sales channel, sample needs, procurement needs, and drop shipping plan.

Drop shipping orders

Submit platform, order number, destination, shipping service, SKU lines, inserts, packaging notes, and ship-by expectations.

Shopify order sync cockpit

Use the Shopify tab to see store connection, paid-unfulfilled order import, SKU and inventory match, warehouse processing, tracking sync, and manual/API fallback.

Open Shopify sync

Quotes and invoices

Review approved quotes, accept or request revisions, and track invoice/deposit amount, due date, payment status, and next action.

API and webhooks

Connect your own OMS, ERP, Shopify middleware, private app, or spreadsheet automation with API keys, Customer API v1, OpenAPI JSON, and signed webhooks.

Open developer API

Control Tower

Start here for one health view across first shipment readiness, actions, exceptions, inbound/QC, fulfillment, inventory, sourcing, quotes, invoices, integrations, and support.

Open dashboard

Connection center

Check whether Shopify, API keys, webhooks, manual/CSV fallback, operations files, first shipment setup, and open actions are ready before you rely on automated sync.

Open connection center

Prepare these files

Payment and release rule

PrepPort can prepare quotes, invoices, top-up requests, and payment review items. Use Quotes & invoices for quote responses and invoice/deposit status. Payment instructions, refunds, legal wording, and release of goods require human approval and confirmed funds.

Open customer portal

Wallet and rewards

Use Wallet & rewards to request prepaid balance for procurement, inspection, prep, freight, storage, and drop shipping. The wallet cockpit shows customer actions and staff review status; it does not charge a card or credit balance until PrepPort verifies settlement.

Open wallet

Referral credits

Each account gets a referral code and signup URL. Referral rewards are reviewed after the referred overseas seller qualifies and pays the first eligible invoice, then approved rewards can be credited to wallet.

Refer a seller