PrepPort uses finance verification gates so customer evidence, supplier costs, warehouse release, and shipment decisions do not move faster than cleared funds.
Customer payment evidence starts review. It does not prove settlement by itself.
Prices are valid only for the stated quote window and assumptions. Extra handling, supplier costs, freight, duties, taxes, payment fees, storage, oversized items, rework, disposal, urgent labor, and third-party fees may be billed separately.
PrepPort may require cleared funds, approved wallet balance, or approved credit before supplier purchases, samples, packaging, labels, freight, storage release, outbound shipment, or tracking sync.
Receipt screenshots, transfer references, PayPal notices, bank screenshots, or customer statements do not automatically mark an invoice paid. Finance must verify provider settlement.
These actions remain blocked until finance clears the payment gate.
Refunds and credits require review of work performed, third-party costs, evidence, and non-refundable commitments.
Unused prepaid service fees may be considered for refund or credit after deducting work performed, third-party costs, payment fees, chargeback costs, storage, disposal, and committed supplier or carrier costs.
Completed services, supplier purchases, custom packaging, labels, lab tests, freight purchased, payment fees, urgent handling, storage already incurred, disposal, and costs caused by incorrect customer data or changed instructions.
PrepPort may pause work, hold inventory, suspend portal access, and submit operational evidence if a customer initiates a chargeback, payment reversal, dispute, or fraud claim.
For security, exact payment instructions, account numbers, and payment links are sent only through approved finance channels.
Finance may use PayPal Business, Wise, Airwallex, bank settlement, or another approved provider. Availability depends on account status, country, currency, and transaction risk.
PrepPort does not publish bank details, card details, payment links, or private settlement records on public pages or in AI auto-replies.
Customer is responsible for sending payments only to verified PrepPort instructions and for checking currency, fees, reference, beneficiary, and anti-fraud details before paying.