PrepPort uses finance verification gates so customer evidence, supplier costs, warehouse release, and shipment decisions do not move faster than cleared funds.
Customer payment evidence starts review. It does not prove settlement by itself.
Prices are valid only for the stated quote window and assumptions. Extra handling, supplier costs, freight, duties, taxes, payment fees, storage, oversized items, rework, disposal, urgent labor, and third-party fees may be billed separately.
Registration and inbound shipment submission require no payment card, deposit or wallet top-up. After receiving instructions are confirmed, customers may send eligible inventory without payment. Ordinary storage includes 90 days per actual receiving batch. Choosing inspection, prep, packaging or another service does not authorize spending: scope and price are agreed first. Approved charges are presented in the final invoice before dispatch.
PrepPort requires cleared funds, an approved wallet balance, or approved credit before inventory release, carrier handoff, FBA handoff, outbound shipment, or tracking sync.
Receipt screenshots, transfer references, PayPal notices, bank screenshots, or customer statements do not automatically mark an invoice paid. Finance must verify provider settlement.
The no-payment-at-inbound model does not require PrepPort to finance customer purchases or indefinite storage.
Supplier purchases, samples, custom materials, duties, taxes, laboratory work, postage, and third-party freight may require cleared funds before PrepPort commits the cost.
Standard storage has 90 free calendar days per actual receiving batch. Only storage after the free period, using verified quantities and dimensions, may be invoiced monthly. A free-period warning is not a payment request. Customers review the itemized invoice before payment; no automatic debit applies. Overdue approved balances can pause further paid work or release.
High-risk, regulated, oversized, unusually costly, disputed, or overdue work may require a deposit, reduced exposure limit, or approved credit terms.
These actions remain blocked until finance clears the payment gate.
Refunds and credits require review of work performed, third-party costs, evidence, and non-refundable commitments.
Unused prepaid service fees may be considered for refund or credit after deducting work performed, third-party costs, payment fees, chargeback costs, storage, disposal, and committed supplier or carrier costs.
Completed services, supplier purchases, custom packaging, labels, lab tests, freight purchased, payment fees, urgent handling, storage already incurred, disposal, and costs caused by incorrect customer data or changed instructions.
PrepPort may pause work, hold inventory, suspend portal access, and submit operational evidence if a customer initiates a chargeback, payment reversal, dispute, or fraud claim.
For security, exact payment instructions, account numbers, and payment links are sent only through approved finance channels.
Finance may use PayPal Business, Wise, Airwallex, bank settlement, or another approved provider. Availability depends on account status, country, currency, and transaction risk.
PrepPort does not publish bank details, card details, payment links, or private settlement records on public pages or in AI auto-replies.
Customer is responsible for sending payments only to verified PrepPort instructions and for checking currency, fees, reference, beneficiary, and anti-fraud details before paying.