PrepPort helps ecommerce operators coordinate supplier-side work. Customer remains responsible for product selection, compliance, market suitability, and final commercial decisions.
PrepPort may assist, but does not guarantee supplier or product outcomes.
Customer must approve product specification, target market, supplier choice, price, MOQ, sample/bulk decision, quality target, QC scope, delivery plan, and payment before PrepPort incurs supplier-side costs.
Supplier costs, deposits, and third-party commitments require finance and customer gates.
PrepPort protects its supplier workflow and may keep internal risk notes private.
PrepPort may share supplier quotes, product photos, specification summaries, sample findings, QC evidence, and customer-safe risk notes when appropriate.
Supplier contact details, negotiation history, margin calculations, internal scoring, risk notes, sourcing methodology, and partner records may remain internal unless PrepPort agrees otherwise in writing.
Customer must not use PrepPort supplier information, quotes, introductions, or internal sourcing work to bypass unpaid PrepPort invoices, fees, or agreed sourcing arrangements.
Customer controls the sales channel and end-customer relationship.
Product listing accuracy, consumer disclosures, shipping promises, taxes, duties, returns policy, customer service promises, platform rules, and destination restrictions remain customer responsibility.
PrepPort performs approved pick, pack, label, dispatch, evidence, and tracking workflows based on customer-provided data and available inventory.
Incorrect addresses, refused delivery, failed delivery, carrier loss, customs holds, buyer fraud, chargebacks, customer service disputes, and marketplace penalties are not PrepPort responsibility unless directly caused by PrepPort's negligent work.