Authority
Customer confirms it owns, licenses, or is otherwise authorized to use the supplied trade marks, brand names, logos, artwork, barcodes, FNSKUs, UPC/EAN codes, labels, inserts, packaging, and product claims.
Last updated July 16, 2026
Trademark, artwork, barcode, label, and packaging authorization.
PrepPort will not knowingly process brand-sensitive labeling or packaging work unless the customer confirms authority and the work scope is recorded.
Customer authorization
By submitting brand, label, barcode, or packaging instructions, customer makes these confirmations.
Scope
Customer authorizes PrepPort to print, apply, replace, remove, inspect, photograph, store, or handle those assets only for the approved customer account, SKU, shipment, work order, sales channel, and destination scope.
Compliance
Customer remains responsible for trademark, copyright, design, barcode, marketplace, customs, destination-country, product-labeling, safety, packaging, and consumer disclosure compliance.
Required information
PrepPort may require these fields before brand-sensitive work starts.
Authorization fields
- Customer company, signatory, role, brand name, SKU list, label type, file source, approved quantity, destination, authorized sales channels, supporting documents, and version/date.
Hold triggers
- Missing files, conflicting instructions, unclear brand authority, registered mark symbol questions, marketplace restriction, barcode mismatch, suspected counterfeit goods, or product/category risk.
Registered mark and platform rules
Registered symbols and marketplace labels create additional risk.
Registered symbol
PrepPort may refuse to reproduce or apply a registered trade mark symbol unless the customer confirms registration and authority for the relevant mark, territory, product class, and use.
Amazon and marketplace labels
Customer is responsible for correct FNSKU, UPC/EAN, carton labels, shipment labels, product identifiers, marketplace account data, and channel-specific labeling rules.
Evidence
PrepPort may keep photos, scans, label files, customer instructions, and authorization records as evidence for disputes, chargebacks, supplier claims, marketplace questions, or IP complaints.
Customer indemnity
PrepPort relies on customer authority when performing brand-sensitive work.
Customer covers claims
Customer indemnifies PrepPort for IP, trademark, copyright, design, barcode, marketplace, customs, consumer, product claim, packaging, and labeling claims arising from customer-supplied assets or instructions.
PrepPort may stop work
PrepPort may pause, refuse, hold, return, or require legal/customer proof when brand authority is unclear or a third party raises an IP or authenticity concern.